Privacy Policy for Star Carnet

Effective Date: March 31, 2026

This Privacy Policy describes how CWH3 Holdings LLC ("Company," "we," "our," or "us") handles information in connection with the mobile application Star Carnet (the "App").

By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information you provide

When you create an account or use the App, you may provide information such as:

• Account information (for example: email address, username, and login credentials)
• Profile information, including country and city (we do not require or collect precise location)
• User-generated content you submit in the App (for example: places you have eaten, notes, lists, ratings, photos, or other content you choose to share)
• Support communications (for example: messages you send to us)

Information collected automatically

Certain information may be collected automatically by the App and/or third-party service providers integrated into the App. This may include:

• Device type and model
• Operating system and version
• IP address
• Country or general region
• Anonymous device identifiers
• Advertising identifiers
• App usage data

2. How We Use Information

We use information to:

• Provide and operate the App (including account access and core features)
• Enable App functionality that depends on the country/city you provide
• Process and manage subscriptions and feature access
• Provide customer support and communicate with you
• Understand App usage and improve performance, features, and reliability
• Protect the security and integrity of the App and prevent fraud/abuse

3. Subscriptions and Purchases

The App offers an optional subscription to unlock additional features.

Subscriptions and payments are processed by the applicable app store provider (for example, Apple through the App Store and/or Google through Google Play, depending on your device). We do not receive or store your full payment information.

4. Third-Party Services

Google AdMob (Advertising)

The App uses Google AdMob to display advertisements.

• AdMob may collect device information and advertising identifiers to deliver and measure advertisements.
• Your device settings and/or AdMob configuration may affect whether ads are personalized or non-personalized.

Google Privacy Policy: https://policies.google.com/privacy

PostHog (Analytics)

The App uses PostHog to collect analytics data to understand how users interact with the App and improve functionality.

• App events and screen interactions
• Device type, OS version, and app version
• Anonymous session and device identifiers
• IP address (used to derive approximate location, not stored)

PostHog does not use this data for advertising purposes. We do not use PostHog to identify individual users.

PostHog Privacy Policy: https://posthog.com/privacy

5. Data Sharing and Sale of Information

We do not sell personal information. We may share information in the following circumstances:

• Service providers: with vendors that help us operate the App (such as analytics and advertising providers), subject to their privacy policies and appropriate safeguards
• Legal and safety: if required to comply with law or protect rights, safety, and security
• Business transfers: in connection with a merger, acquisition, or sale of assets (subject to this Privacy Policy)

6. Data Retention

We retain information for as long as necessary to provide the App and for legitimate business purposes (such as security, compliance, and dispute resolution). Retention of data collected by third-party providers is governed by their policies.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights including access, deletion, correction, restriction, objection, data portability, and opt-out rights.

California residents may have additional rights under the California Consumer Privacy Act (CCPA).

To exercise any privacy rights, contact us at: info@cwh3holdings.com

We may require reasonable verification before responding to requests.

8. Children’s Privacy

The App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected without appropriate consent, we will take steps to delete it.

9. Data Security

We implement reasonable administrative and technical safeguards appropriate to the nature of the App. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

Third-party providers may process data in jurisdictions outside your place of residence. By using the App, you acknowledge that information may be transferred and processed in countries with different data protection laws.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised Effective Date. Continued use of the App after changes constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy, contact:

CWH3 Holdings LLC
Email: info@cwh3holdings.com